Twist the bottom of the container to dispense a small amount, then glide it over the areas you want to care for and pat in with your fingertips. Use it as the final step of your skincare routine.

Under the eyes, on cheeks, the neckline, forehead and smile lines. It can also be used as lip care.

The formula is low-irritation tested and made without artificial colorants or fragrance. If your skin is particularly sensitive, we recommend a patch test on a small area first. If you are pregnant, breastfeeding or under dermatological care, please check with your doctor before use.

Yes. Once the balm has absorbed you can apply makeup as usual, and it can also be used for quick touch-ups over makeup during the day.

No. The Multi-Balm is a cosmetic product designed to improve the look of skin. It is not an injectable, not a medical device and not a substitute for professional treatment. It makes no medical claims.

We ship worldwide, free of charge. The estimated delivery time is 6–9 business days after your order has been processed. You will receive a shipping confirmation email with a tracking number as soon as your parcel is on its way. Orders outside the United States may be subject to import duties or customs fees charged by your country — these are not included in our prices.

Use the tracking number from your shipping confirmation email on our Track Your Order page. Please note it can take a little time after dispatch before the first scan appears.

Checkout is handled securely by Shopify. The payment methods available to you are shown at checkout.

Contact us as soon as possible after ordering and we will do our best to help. Once an order has been sent to the warehouse for processing, changes may no longer be possible.

Get in touch through our contact page and describe the issue. Our full terms for returns and refunds are set out in the Refund Policy linked in the footer.